MEUM user guide

Account, verification & access

Have ready

An email address you can verify. If someone invited you, use the account associated with that invitation.

Where to go

Website → Log in / Sign Up; then the exhibition admin.

1. Sign in, or complete Sign Up with your own account details.
2. Open the verification email and follow its link. If the start screen still asks for verification, return there and choose Continue after verifying your email.
3. Use your existing access, or start an eligible trial below. Open the admin and check that you are using the intended account.

Check the result: You can reach the exhibition list or the workspace you have access to.

A verification email does not itself publish an exhibition. If the email link expires, use the resend option in the start flow or your account settings.

Create or open an exhibition

Have ready

The workspace you will use and, when creating a new exhibition, access that permits creation.

Where to go

Admin → Workspaces → Individual or your group workspace → New Exhibition.

1. Choose the workspace that should contain the exhibition.
2. Choose New Exhibition and follow the creation dialog. A suggested title can be changed later in Exhibition info.
3. Open the new exhibition. If an organizer already assigned one to you, accept the invitation with the same account and find it under Shared with Me instead.

Check the result: The intended exhibition is selected and its setup menus are visible.

If New Exhibition is disabled, check the selected workspace, available access, and your role. You do not need to create another exhibition just to work on one that was shared with you.

Add exhibition information

Have ready

An exhibition title, introduction, related tags, and the cover or poster images requested by the form.

Where to go

Selected exhibition → Exhibition info.

1. Use Edit introduction to update the title and introduction. Review the Thumbnail and Poster fields and select your images where requested.
2. Add at least one exhibition tag. Review Visibility so the viewing link has the access settings you intend.
3. Choose Save changes and wait for the saved confirmation. You can set or review the opening dates here when you are ready.

Check the result: The title, introduction, images, tags, and visibility show the saved values.

Follow the validation shown by the form for image requirements and dates. Saving exhibition information does not open the exhibition to visitors.

Upload & describe artworks

Have ready

JPG/JPEG or PNG images, a title for each work, descriptions, and any artist credit you want visitors to read.

Where to go

Selected exhibition → Artwork → Upload file.

1. Choose Upload file or drag your images into the upload area. Wait for each file to complete; review failed items and use Retry when offered.
2. Open an artwork’s details and its edit action. Review Title and Description, add any public artist credit in the description, and confirm the changes.
3. Check the full artwork list for missing or duplicate files, especially if participants already submitted work through an upload QR.

Check the result: The intended files appear in the artwork list with the right titles and descriptions.

Registered files still need to be placed in the gallery. Some artwork edit dialogs use the Korean labels 수정 (Edit) and 변경완료 (Save changes). Check the capacity and validation shown for your exhibition rather than assuming a single limit for every plan.

Select a gallery & place artworks

Have ready

Your uploaded works and a gallery suitable for their layout.

Where to go

Selected exhibition → Select gallery; then Place artworks.

1. In Select gallery, choose or keep a gallery and save any change. Changing galleries loads that gallery’s saved layout, or an empty layout if it has none.
2. Open Place artworks. Use the image or video asset list to select a work and place it in the gallery. Adjust its position, rotation, and size with the editor tools.
3. Choose Save and wait for Saved. If Auto-install is offered, it is an alternative to placing works individually; review its confirmation before using it.

Check the result: The intended works are placed, do not overlap or sit inside walls, and the layout is saved.

You can upload files before choosing a gallery. Re-running Auto-install can change the existing layout, and availability depends on the gallery. Removing a placement from a wall is different from deleting the registered artwork.

Set up artwork details, comments & roses

Have ready

A decision about what visitors should be able to read or do, and editing permission for the relevant settings.

Where to go

Selected exhibition → Viewing features; Comment Management; Place artworks for rose positions.

1. In Viewing features, choose the visitor features you want and save them.
2. For artwork details and comments, check both the exhibition-wide feature switches and the relevant artwork settings described below.
3. If using roses, follow the editor link from Viewing features, check the positions at your placed works, and save the editor changes.

Check the result: The intended controls appear when you inspect the visitor view in Preview.

These features are optional. Turning on a switch does not replace checking its related settings, saved layout, and visitor experience.

Preview before opening

Have ready

Saved exhibition information, uploaded and placed works, and any optional visitor settings you want to check.

Where to go

Selected exhibition → Preview.

1. Open Preview and use Desktop, Tablet, or Mobile, plus the orientation controls, to inspect the visitor view.
2. Check the artwork list, titles and descriptions, click actions, video playback, rose positions, and the walking route or autoplay if you use it.
3. Return to the relevant setup menu to fix an issue, save the change, and reload Preview.

Check the result: The intended artworks and visitor controls work as expected in the preview.

Comments, guestbook entries, chats, quiz responses, and rose interactions in this preview are not saved. Preview is a viewing check, not proof that a real visitor interaction was recorded.

Open the exhibition & share links or QR codes

Have ready

Saved required information, at least one uploaded and placed work, the intended opening period, and permission and access to open the exhibition.

Where to go

Exhibition info → opening dates; opening control at the bottom of the admin sidebar; Share/QR.

1. Review the opening period in Exhibition info. Choose the immediate-opening option or set a schedule where available, then save the changes.
2. Use Open exhibition now or Schedule opening when available. Some exhibitions show Ready to open instead. If the control is disabled, review the missing preparation items and ask an owner or admin if you do not have opening permission.
3. Open Share/QR. Select Exhibition Page, Mobile Invitation, or Direct Viewer Link for the destination you want, then use Copy Link or Download QR Code.
4. After the exhibition opens, check the final viewing link on a visitor’s device before distributing it.

Check the result: The exhibition status and dates are correct, and the shared link opens the intended visitor destination.

Viewing links and QR codes are different from the admin URL and the upload QR used to collect files. You can prepare sharing materials before opening, but visitors still need the exhibition to be open and must meet its entry settings.

Find the cause of a common problem

For page-specific tips, use Help / Screen guide in the admin. If you still need help, include the exhibition title and the on-screen error when contacting info@meum.me